Privacy Policy

Information We Collect

We may collect personal information that you provide to us when requesting insurance information, obtaining a quote, applying for coverage, servicing an insurance policy, or otherwise communicating with us.

Depending on the insurance product and transaction, this information may include your name, address, telephone number, email address, date of birth, property information, vehicle information, insurance history, claims history, driving information, financial information, and other information necessary to evaluate, quote, place, or service insurance coverage.

Information From Other Sources

When permitted by law and necessary for an insurance transaction, information may also be obtained from insurance carriers, consumer reporting agencies, motor vehicle records, claims databases, public records, prior insurers, and other authorized sources.

Some insurance carriers may use consumer credit information, insurance scores, claims history, motor vehicle records, or similar information for underwriting or rating purposes as permitted by law.

How We Use Information

We use personal information for legitimate insurance and business purposes, including:

• Providing insurance quotes and coverage options
• Submitting applications to insurance carriers
• Underwriting and policy placement
• Servicing existing insurance policies
• Processing requested policy changes
• Responding to customer questions and requests
• Maintaining required business and regulatory records
• Preventing fraud and protecting our business and customers
• Complying with applicable legal and regulatory requirements

How We Share Information

We do not sell your personal information.

We may disclose personal information to insurance carriers, insurance service providers, claims or underwriting services, consumer reporting agencies, technology and administrative service providers, regulators, governmental authorities, and other parties when necessary to provide insurance services or when otherwise permitted or required by law.

Information may also be disclosed to affiliated or nonaffiliated third parties as permitted by applicable insurance and privacy laws.

Former Customers

We protect information relating to former customers in accordance with applicable law and our information-security practices. Personal information relating to former customers may be retained and disclosed when necessary for legitimate business, regulatory, legal, or insurance purposes.

Information Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. Access to nonpublic personal information is limited to individuals and service providers who require the information for legitimate business or insurance purposes.

Email and Electronic Communications

Email and other electronic communications may not always be secure. Please do not send Social Security numbers, banking information, passwords, or other highly sensitive information through ordinary email unless specifically requested through a secure method.

Website Information

Our website may automatically receive limited technical information such as your IP address, browser type, device information, referring page, and general website activity as part of normal website operation and security.

We are not currently using this website to sell personal information or to provide third parties with personal information for their independent marketing purposes.

Cookies

Our website or the technology used to host it may use essential cookies or similar technologies required for basic website operation, security, and performance.

Your Privacy Rights

Depending on applicable law and the nature of your relationship with us, you may have rights relating to your personal information. You may contact us to ask questions about information we maintain about you or our privacy practices.

Where applicable law provides a right to restrict or opt out of certain disclosures of nonpublic personal information, we will provide the required notice and method for exercising that right.

Children

Our website and insurance services are intended for adults. We do not knowingly collect personal information directly from children through this website. If we become aware that personal information has been collected from a child in a manner inconsistent with applicable law, we will take appropriate steps to address it.

Changes to This Privacy Policy

We may update this Privacy Policy as our practices, services, or legal requirements change. The current version will be posted on this page.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Mountain State Insurance Agency LLC
1600 E Interstate Avenue, Suite 4
Bismarck, ND 58503

Phone: (701) 561-9400
Email: [email protected]

Effective Date: September 2, 2026